Information we collect
When you visit our website or place an order, we may collect information including your:
name
email address
phone number
billing and shipping address
order and transaction information
device, browser and IP information
interactions with our website
How we use your information
We use personal information to:
process and fulfil orders
process payments
arrange delivery
provide customer support
communicate with you about your order
prevent fraud and misuse
operate and improve our website
comply with legal obligations
Shopify and payment processing
Our ecommerce and checkout services are provided through Shopify.
Payment information is processed securely through Shopify and the payment providers available at checkout. Sleepy Face does not directly store your complete payment card details.
These providers may process personal information in accordance with their own privacy policies.
Service providers
We may provide information to service providers where necessary to operate our business, including payment processors, ecommerce providers, shipping and delivery providers, hosting providers and professional advisers.
We may also disclose information where required by law.
Cookies
Our website and ecommerce services may use cookies and similar technologies to operate the website, remember preferences, understand website usage and maintain security.
You can control cookies through your browser settings, although disabling some cookies may affect the operation of the website.
Data retention
We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, operate our business and meet our legal and accounting obligations.
Contact
For questions about this Privacy Policy or your personal information, contact:
Sleepy Face
ABN 84 193 719 737
Rosebery, NSW, Australia
